Advantages of Using VOIP Systems over Traditional Phone Systems for Your Business
VoIP (Voice over Internet Protocol) is the latest phone system technology. VoIP phone systems convert regular telephone calls into digital data delivering the voice communications over the Internet, or a packet-switched network. Essentially, when using a VoIP system, you are using the Internet to make telephone calls as opposed to a traditional phone line.
VoIP phone services continue to advance and are becoming highly reliable and popular. The key advantage to use a VoIP phone service over a traditional phone system is that it is cheaper. Other advantages include the convenience and portability of VoIP service and the advanced communication features that are available at no extra charge.
If you are a small business and need this service, visit Resource Nation’s VoIP phone service center.
Utilizing VoIP phone services rather than traditional phone systems can result in lower costs to individuals and businesses. For example, individuals or businesses with a broadband Internet connection (DSL or cable) can make PC-to-PC phone calls anywhere in the world at no charge. Or, if wanting to make a PC-to-phone connection, there is usually a minimal charge that is typically less than traditional phone service. In regards to business owners with multiple locations, if the business locations are connected to a Local Area Network (LAN) or Wide Area Network (WAN), they can share all features of the VoIP system without needing to set up separate phone systems in each location. Additionally, calls between long-distance business locations does not cost extra as it does with traditional phone service. This is particularly attractive for businesses with hefty monthly long distance charges due to calls between various company locations, or with international customers.
Another cost-saving benefit of using VoIP phone service relates to setting up new service. For example, when setting up a new office, whether it is a home office or a commercial office, VoIP can be less expensive than traditional phone installation. With VoIP, you will not have to run separate cabling for your phone system. This results in cheaper set-up and cabling fees.
In addition to saving money, VoIP phone systems are convenient and provide portability. For example, you can take your VoIP phone service with you wherever you go and make and receive phone calls anywhere there is a broadband connection. This is particularly attractive to frequent travelers and employees on the go.
Typically, VoIP phone services allow you to use technologically advanced communication features for free. Call forwarding, call waiting, voicemail, caller ID, simultaneous ringing across multiple phones, seamless call transfers, and three-way calling are some of the features generally available. Data such as pictures and documents are easy to use with VoIP and it also works with various Computer Telephony Integration (CTI) applications, such as call center management. These popular, and often times necessary, applications can prioritize incoming calls based on the caller’s identity. The application automatically brings up callers’ account information as the call is answered so the recipient of the call can easily and conveniently see who is calling.
With its low costs when compared to traditional phone services, the convenience and portability, and advanced communication features, VoIP phones benefit everyone from individuals to small offices to large enterprises.