Finding the Right POS System: 4 Best Practices

Posted by on October 12, 2012 in Business Software, Retail [ 0 Comments ]

POS systemWhile it may not seem so, as a retailer, your POS system is your bread and butter; it’s where you convert a browsing shopper into a longtime customer.

Therefore the system needs to be reliable, able to handle your transaction volume and serve your customers in the way that is best for them. So, how do you find the best POS system for your business?

Consider these 4 best practices for qualifying what you need and seeking it out.

1.       Know Your Volume

First and foremost you need to consider the volume of transactions that you do daily, weekly, and monthly. Not only does your system need to be able to handle this process, but be efficient too. There is one main aspect of the sales process to take into consideration when deciding what your volume will dictate.

  • Receipts: It seems trivial, but it’s important to consider. As a small boutique, perhaps paper receipts will be just fine. However, for a larger store with hundreds of transactions a day, it may be smarter to choose a system that allows you to email the receipt – saving time and trees.

 2.       Consider Transaction Type

Your business and customers are unique to you, which means, you want to choose a system that is going to be convenient for them and the way you run your business. While a traditional POS system is great for storefront shops, it may not be ideal for the on-the-go salesperson, or even those who work outside of the office, such as car associates.  Luckily, there is an option if your transactions deviate from the traditional.

  • Smartphone system: Many POS providers are turning to smart phones for new options. These programs often run through a phone app and a basic credit card processing unit plugs into the phone.

 3.       Look Into Your Options

All POS systems are the same, right? Wrong. There are a number of systems that are beneficial to businesses for varying reasons. A web based store will want to use a different system than a retailer relies on in store transactions to pay the bills. There are three main options to choose from.

  • Software based: From sales reports to employee transaction history, this system will give you all the tools you need to grow, modify and transform your business.
  • Wireless: For an on-the-go business, this will be your best bet. Those running clothing carts, for example, will benefit from a simple system like this.
  • Web based: For a retailer who knows little about POS systems, this is a great option. Often, web based programs come with extra support and easy updates.

 4.       Prepare For Integration

Finally, you should consider how your POS choice will affect your staff. Changing to a new program may be confusing, and making the integration process as easy as possible is ideal. If you already use a program such as QuickBooks, you want to find something that can integrate easily.

Choosing the right POS system will be important to your business. It needs to be convenient for customers, easy to integrate into the current process, and able to handle the volume your business is used to. Be sure to consider these four best practices before making your choice.

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