Successfully Outsourcing Work In Your Business
Posted by Dave Thomas on July 12, 2011 in Business Management, Business News, Business Start Up Advice, Sales Outsourcing [ 0 Comments ]
In order to save costs you assume that it is much better to do things yourself, rather than to hire an employee. In many cases this can be true.
However, there are times when getting help in various areas of your business can be really beneficial. If you really don’t want to hire an additional employee then why not consider outsourcing?
How Outsourcing Benefits Businesses
Your business could benefit in numerous ways thanks to outsourcing services. Perhaps the main benefit is the fact that it leaves you with more time to focus on more important aspects of your business.
You can outsource tasks such as payroll which leaves you with one less hassle each month. By not having to worry about payroll, you can take the time to analyze how your business is doing and what needs to be improved. Basically, outsourcing gives you the time that you need to expand and improve your business. This in the long term will earn you more money.
Another advantage is that the person/business that you outsource your work to will be skilled in that area. They will potentially be a lot more skilled than you are. This means that they will carry out the tasks much more professionally and efficiently than you could by yourself. It can be worth paying a little extra money to get much better results.
Planning the Work Which Needs to be Outsourced
Before you agree to outsource parts of your business, make sure that you know exactly what needs to be done. Write a list of the areas that you are not currently great at. Is there one particular area that you are not excelling in?
Perhaps you really struggle with advertising? Or maybe hiring and firing is more your problem? When you have a list of the areas of your business that can be improved, it will help you to give better instructions to the remote worker and to improve the areas that actually need extra assistance.
Make Sure to Compare Different Outsourcing Services
When you look into outsourcing, you will find that there are two main choices.
Firstly there are individuals that typically work on a freelance basis. Then there are outsourcing companies. These will usually consist of a few employees who are skilled in different areas of business. One could be a skilled accountant, while another may be an expert in marketing. If you are looking to outsource a few different tasks then a company could be the best option. If you are looking for the cheapest prices then an individual freelancer may be the best choice.
No matter whether you choose an individual or a specialist business, it is important to compare your options.
Look at testimonials if you can and see whether other people recommend them. If you are looking at businesses then you may be able to find online reviews about them. These will give you a good idea of whether the company is reliable and professional.
Will You Require Long Term Outsourcing Services?
You need to consider how long you want to use the services of a remote professional. Will it just be a temporary thing? If so then a freelancer could be a great option. They will often be able to cover seasonal work when your business is busier than usual.
If you are hoping that it is a longer term arrangement then you will need to find a company who can offer you a reasonable price. If you look at different companies you should find that some offer competitive pricing for long-term clients.
Sorting Out the Legal Aspects of Outsourcing
One thing that many business owners forget to do when outsourcing their work is to ensure that they have non-disclosure agreements in place. If your job entitles handling confidential information then you need to make sure that you can trust the outsourcer.
If they do something that compromises your customer’s data then it will be you that mainly pays for that mistake. It could potentially ruin your business. Therefore you need to ensure that you make the outsourcer sign a non-disclosure agreement before any work swaps hands.
Another legal aspect of outsourcing is making sure all of the work completed belongs to you. If for example, you outsource your writing work, will you receive full copyright? Many people assume that the work will automatically belong to them once it has been completed. However, this really isn’t always the case.
You should always make sure that you are covered in case of theft or damage to your business. The consultant could make a mistake and you need to ensure that you are not held accountable for that mistake. These are the main three legal aspects of outsourcing that you really need to understand. If you don’t then it could have serious repercussions. If in doubt call in a pro.
Why Cost Isn’t the Most Important Factor
You will no doubt be looking to save as much money as you can on outsourcing. This can lead you to consider hiring really cheap services from professionals in India, the Philippines, and other far corners of the world. Before you do, it is important to understand that these professionals will not always provide you with the best quality work.
Just because someone comes from another country it doesn’t mean they won’t do a good job. In fact often they will, but sometimes things get lost in translation, so you need to be certain your outsourcer properly understands what you want from them before they start working for you.
While cost is an important factor when choosing an outsourcer to work with, it shouldn’t be the only factor you look at.
Take a look at their portfolio and the results that they have created. Look at the references and research their reputation. If they produce great quality work and a really low price then by all means, hire them instantly. However, you will often find that with outsourcing, you do get what you pay for.
This guest contribution is from Timothy Ng. You can read more of his work at http://www.creditcardfinder.com.au/ where he has a number of comprehensive guides including credit cards for small business.
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