The Benefits of Unified Communications For Small Business

Posted by on August 11, 2011 in VoIP [ 1 Comment ]

Unified Communications is the future of business relations and a quickly growing trend in business communities.  This revolution is, as the name implies, the unification of nearly every medium of communication utilized in the business world today.  This technology combines services commonly used by businesses such as email, fax, video conferencing, and even numerous telephone numbers linked together as well as their associated voicemails on a single interface.  This wealth of communications data can then be accessed through a user’s email account where it can then be further relayed to others.  Information can be both sent and received using a unified communications system making it an incalculable asset to businesses in operation today.

In contrast, the fundamental problem with the many means of popular communication is not the real time that accounts for the sending of information but the perceived time that is accumulated until it is viewed.  When a vital message is received by the beneficiary a day after it was sent, while it took only seconds to collect in the recipient’s inbox, the perceived sending time accounted for this piece of information is an entire day.  The aim of unified communications is to reduce the amount of perceived time that is incurred by businesses in everyday situations.  The difference between a business organized around the benefits of a unified system and a company that is discombobulated without a combined interface is undeniable.  A higher level of connectivity will relate to higher level of productivity which in turn can translate higher profits.

However, these systems prove to be most beneficial when dealing with valuable time sensitive matters executed by small businesses.  The realization of a perpetual state of connected communication allows small businesses to capitalize on opportunities available for only limited amounts of time.  The exploitation of potentially lucrative opportunities is vital in the world of small business and allow for the continuance of a company.  With the implementation of a unified communications system, the reception and response of correspondence has the potential to be as fast as the user.  Furthermore, this interface gives decision makers the ability to give rise to a new level of collaboration while realizing positive comparable advantages.

Installing a unified communications interface is surprisingly more valuable to a small business environment than that of a large corporate conglomerate.  Small businesses often have modest capital and little room in their budget for the services of receptionists.  Unified communication systems allow you to reduce this need by bundling incoming information and presenting it to the user for their valued decision.

Unified communications offers incalculable benefits by reducing the amount of time between the sending and reception of communications between business partners resulting in realized profit for both parties.


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  1. Pingback: The Benefits of Unified Communications For Small Business « eleanorpeters7

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