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Quick Guide to Answering Services

Small and large businesses often complain that they miss valuable calls from vendors and potential customers because of various reasons. Some of these reasons are a result of calls after hours, too many open lines, or employees are simply out of the office during the day and calls are never retrieved. One solution that many businesses are looking into answering services.

Answering service companies provide live representatives that can take messages, forward your calls or enter information for you when you and your staff are out of the office. Answering services are ideal for businesses that don’t have the budget for a full time, in-house receptionist or find that their staff oftentimes works out of the office and there isn’t always someone there to answer calls. Entrepreneurs also look to answering services so that they can focus on their business and respond to messages when they have the time available.

"We are looking for help making sales calls for our accounting business. We need someone who can make cold calls to small businesses and set up appointments for our sales team. We do not currently have a call list, but any small business under $1M in revenue is a potential customer. We would like 40 appointments per month."