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Quick Guide to Answering Services
Small and large businesses often complain that they miss valuable calls from vendors and potential customers because of various reasons. Some of these reasons are a result of calls after hours, too many open lines, or employees are simply out of the office during the day and calls are never retrieved. One solution that many businesses are looking into answering services.
Read more about how to choose an answering service with our Buyer Guide.
Answering service companies provide live representatives that can take messages, forward your calls or enter information for you when you and your staff are out of the office. Answering services are ideal for businesses that don’t have the budget for a full time, in-house receptionist or find that their staff oftentimes works out of the office and there isn’t always someone there to answer calls. Entrepreneurs also look for answering services providers that can help focus their business processes and respond to messages when they have the time available.