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Compare Hosted VoIP Providers

Once you’ve decided that you want to incorporate a hosted VoIP system into your office, the next step is to compare hosted VoIP services in order to find the one that best suits your needs. It is recommended that you contact several hosted VoIP solutions providers in order to find the best phone rates possible.

When you compare hosted VoIP providers, you should ask them questions about their services, such as whether or not they provide training on how to use the system, or how they handle customer service or maintenance needs. You can get an idea of the type of service they provide by asking for a list of references and consulting their existing clients about their services. You may also want to ask if the hosted VoIP provider will test your current network in order to ensure that it can handle the added traffic caused by sending and receiving calls.

Hosted VoIP providers should also be able to provide you with the capabilities to access your system in order to make changes. You can ask in advance whether or not you will have all necessary administrative passwords. If not, you may end up having to pay a technician to make changes that you could easily make. When comparing hosted VoIP service providers, you will also want to ask about costs for phone equipment, bundle options, and set-up and maintenance fees.