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How to Manage Merchant Accounts

When you open a new merchant account for your business, there are a few things to keep in mind in order for the account to run smoothly. Make sure you have a direct customer service representative that can help assist you with any needs. This will be important if your merchant account service becomes unavailable to your customers and you need immediate assistance to get things running again.

Work closely with your provider to review the merchant account services listed in your original agreement are being fulfilled. If you find discrepancies, be able to show them your merchant account comparison sheets to make sure you are not being overcharged for services.