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Voice Over IP Phone Dos and Don’ts

Here are some quick key factors to remember before incorporating a VoIP service in your office:

• Don’t use a dial up Internet connection. Do use broadband Internet access. A VoIP system requires high speed Internet in order for it to work properly. Your current network will add on additional traffic so make sure it can handle a jump in usage.

• Don’t skip out on updating your phone system. Do purchase a VoIP adapter. Your current phones aren’t compatible with VoIP phone systems so it is imperative that you set aside enough funding to upgrade your phones. The adapter will be able to connect your current phone to make VoIP calls.

• Don’t forget about making emergency calls. Do ask your Voice over IP phone provider to add the E911 feature into your plan. If you are unable to use the E911 feature, keep a land line open in the case of an emergency.

• Don’t let third parties eavesdrop on your VoIP phone calls. Do implement the appropriate security measures. Know your options when it comes to what you can do to protect the confidentiality of your business.

• Don’t get stuck during a power outage. Do have a backup plan that doesn’t require a power source. Since VoIP uses the Internet to make calls, you will lose information during the event of a power outage.

• Don’t settle for the first VoIP vendor your find. Do shop around to find the best deal with all of the necessary features as part of an inclusive package. Do some initial research and find out what your business needs and compare prices.

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