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Quick Guide to Business VoIP PBX Phone Systems

When choosing a PBX phone system for your business, you have several options regarding the specific type of system to purchase. PBX (private branch exchange) technology has developed, offering more features that can help you run your business. A VoIP PBX phone system differs from a traditional PBX system in that it uses internet protocol to carry calls. With VoIP PBX systems, calls are sent in data packets over a data network, instead of a traditional phone line.

You may also be interested in a virtual PBX VoIP phone system (also known as a hosted VoIP PBX). This type of VoIP service offers a feature known as auto-attendant, which means when someone calls your business, an automated message is heard in order to direct them to the proper person or department. This feature can be very useful for businesses with a high call volume.

VoIP IP PBX systems are becoming increasingly popular in business offices because the technology used with this type of system is preferred over traditional PBX systems. Business VoIP PBX systems are ideal for businesses that are certain about future growth, because it is relatively easy and cost-efficient to add lines or extensions to accommodate new employees, as well as upgrade the system.