Buyer Guide to VoIP Services

What is VoIP?

Voice over Internet Protocol (VoIP) is a phone system in which calls are sent and received using your broadband Internet connection instead of your traditional phone service. VoIP phone service is one of several phone systems that are available for use in your office, and two of the many reasons why you should consider using it over other systems are its advanced phone system technology and its ability to provide you with many important service features at a low cost.

Using VoIP is not any different than using your existing phone service. You simply pick up your phone and place your call. There is a difference; however, in how the call is sent. Because VoIP uses the Internet, your voice is converted into small packets of digital data as you speak and then sent to its destination. Call recipients do not need to have VoIP in order to receive calls from a VoIP system so you do not need to worry about losing phone communication with anyone who does not have VoIP.

Given that it uses the Internet rather than phone lines, the system is unable to distinguish the destination of your call in proximity to your location, which means you can place long distance and international calls at a cheap rate. This business VoIP feature is very beneficial for businesses with a need for overseas correspondence because it can save you a substantial amount of money on your monthly phone bills. Think of how much less you would spend from month to month if your long-distance call charges were practically eliminated.

Switching to VoIP is not only cost-effective, but also relatively easy.  If your office is currently using broadband Internet, then you already have the most important thing you will need in order to use VoIP.

Along with great savings, a VoIP service can also offer you useful features such as voicemail, call forwarding, caller ID, and many more. Although these features may be offered through your current phone system provider, you will find that your monthly phone bill will be lower with a VoIP system.

This buyer’s guide contains information about VoIP phone systems and how they can benefit your office. You will also learn how to effectively select a VoIP vendor and what you should consider when choosing to use VoIP.

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