Before you compare price quotes for phone systems, it's a good idea to evaluate what kind of system might be of best use to your business. Becoming familiar with different features and options will allow you to answer any questions a phone system vendor might ask you.
Evaluate your current phone system, or, if you are purchasing a system for the first time, consider the type and volume of calls made or received by your business. The following should help you get a good idea of what you are looking for:
Number of lines: If your business relies on faxes, modems, and credit card terminals in addition to employee phone lines, you may need more lines than just one for each employee. Consider how many employees will need access to a telephone, and evaluate whether this number stay fairly stable in light of possible plans for hiring, expanding, or business growth.
Features: There are a wide variety of features are available with every business phone system. Evaluate which features you really need, and which you probably will not use. You can usually get a demo or trial for features you're unfamiliar with.
Type and volume of calls: If most of your calls are to long-distance or international numbers, you may want to consider a VoIP system. Also evaluate whether employees remain on the phone for long periods of time. Evaluating your typical phone use will allow a phone system vendor to help you choose the best system for your business.